Erstattungs- und Rückgabebestimmungen

Thank you for shopping on our website! We highly value our customers’ shopping experience.

Order Issues
If you have any questions or concerns about your order, please contact our customer service department within 14 days after receiving the items. We will reply to you within 24 hours.

Return Policy
If you receive items that are defective, incorrect or damaged, you may request a return within 30 days from the date you receive the items. Please keep the original packaging and labels intact and follow our return process. After receiving the returned items, we will inspect them and process your refund request within 5 working days.

Refund Method
Once your return request is approved, we will refund the full amount (including shipping fees) via your original payment method within 15 working days.

If you have any questions regarding returns or refunds, please feel free to contact our customer service department at any time. We will do our best to assist you.

We hope you enjoy shopping with us!